Shipping and Fullfillment: We strive to ship all orders placed on a business day (Monday - Friday) with-in 24 hours. Some larger orders, and specialty product may take longer, but we'll contact you if there's an issue with your order. Orders place on Saturday & Sunday will ship the following business day. We use UPS for all our shipping. Returns and Exchanges: Returns and exchanges are accepted within 30 days of your order as long as the items are still in brand new condition. Shipping costs are your responsibility unless we made a mistake with your order. In that case, we pay for all shipping costs, including reimbursing you for your return shipping costs. All sales of specialty and limited products are final. No order cancellations or returns may be made for any specialty or limited products. Additional Questions: Feel free to send an email to for help in finding something on the site, order questions, etc.